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Signal v. Noise


Strong opinions and shared thoughts on design, business, and tech. By the makers (and friends) of Basecamp. Since 1999.


Giving unactionable advice

by Jason Fried / 5日

One of the common dings against our books REWORK and It Doesn’t Have to Be Crazy at Work (less so with REMOTE), is that we don’t include a lot of actionable advice. It’s a fair swipe. It seems everyone’s after actionable advice. The advice that tells you exactly what to do. Read this, do exactly… keep reading

How to build social connection in a remote team

by Claire Lew / 5日

Virtual team building is tough. Here are 7 ways you can build social connection in a remote team, even from afar. I’ll be shocked if you’re shocked: Building social connection in a remote team is the hardest part of managing a remote team. According to a survey we ran this past fall with 297 remote… keep reading

No Half Measures

by Wailin Wong / 11日

Pam Daniels had an idea to make an everyday household item—a set of measuring cups—more useful and fun. When her first plan to get her product into the world fell through, she found a different path. The latest episode of the Rework podcast tells the story of what it took to get one product launched.… keep reading

How to share your company vision as a leader

by Claire Lew / 12日

The #1 piece of information you should be focused on as a leader is sharing company vision. Here’s exactly how to do it. “Company vision” might be the fluffiest business term I know. Thrown around by every nearly business book and article, “vision” is often used vaguely, without nuance or thoughtfulness. Yet despite it’s watered-down… keep reading

The worst part of hiring

by DHH / 17日

We ask a lot of job applicants at Basecamp. First, they have to make it through a long, detailed description of the opening. Then we request a dedicated cover letter that’s unique to Basecamp. And then there’s the polishing of a CV. It can easily take hours to apply to a job at Basecamp. It… keep reading

Shape Up Roundtable

by Wailin Wong / 18日

Basecamp’s new book, Shape Up by Ryan Singer, explores the way designers and programmers at the company build and ship software. In the latest episode of the Rework podcast, Ryan, designer Conor Muirhead, and programmer Jeff Hardy go deep into Shape Up principles, talking about the parts of the process they find most useful and sharing real-life… keep reading

How to onboard a new hire

by Claire Lew / 19日

Recently I hired someone new here at Know Your Team. Here’s exactly what I wrote on Day 1 and the 23 questions I asked as a part of our employee onboarding process. Something new happened recently: We hired a new employee at Know Your Team – and it caused me to rethink our entire employee onboarding process.… keep reading

Shape Up with Ryan Singer

by Wailin Wong / 25日

Earlier this month, Basecamp released a new book by Ryan Singer, the head of strategy. Shape Up: Stop Running in Circles and Ship Work that Matters is a “spiritual follow-up” to Getting Real, Jason and David’s 2006 guide to how product development happens at Basecamp. In Shape Up, Ryan goes deep into how small teams… keep reading

What great managers do: Prune

by Claire Lew / 26日

Being a great manager and English gardening have more in common than you might imagine. If you want to improve your leadership skills, there no shortage of analogies that have been made about great managers. A great manager is a “coach,” a “captain of a ship,” or even a “human shield.” However, I heard a… keep reading

Hire When It Hurts

by Wailin Wong / 約1ヶ月

You may have noticed that Basecamp is in the midst of what qualifies around here as a mini hiring boom: five open positions across customer support, programming, and ops, as well as a newly created marketing role. The company has received more than 4,000 applications and every single one is read by a human being.… keep reading